Information we collect
- Contact and account information such as name, email, telephone number, login details, and communication preferences.
- Reservation, event-registration, membership, rewards, merchandise, pickup, and transaction information.
- Information submitted through party, private-event, employment, contact, and Web Services forms.
- Technical information such as browser, device, approximate location, pages viewed, referral source, and security logs.
- Photographs or video only when captured at the venue with appropriate notice or permission.
How we use information
- Provide reservations, events, memberships, rewards, purchases, customer support, and requested services.
- Confirm transactions, communicate schedule or policy changes, and send operational messages.
- Protect customers, accounts, payments, the venue, and website from fraud or misuse.
- Improve site performance, accessibility, marketing, and customer experiences.
- Comply with legal, tax, accounting, safety, and contractual obligations.
Service providers and sharing
We may share only the information necessary with service providers that support website hosting, payments, booking, email, analytics, database operations, media delivery, and business administration. Current integrations may include Cloudflare, Stripe, ggLeap/ggCircuit, Google services, and other vendors used to complete a requested service.
WulfSpar Nexus does not sell personal information. We may disclose information when legally required, to protect people or property, or as part of a business transaction subject to appropriate safeguards.
Payments
Payment information entered during checkout is processed by Stripe or another displayed payment provider. WulfSpar Nexus does not receive or store complete payment-card numbers through the website.
Retention and security
We retain information only as reasonably needed for the purposes described above, recordkeeping, disputes, security, and legal requirements. No online system is risk-free, but we use reasonable administrative and technical safeguards and limit access to business needs.
Children and family visits
The website is not directed to children under 13. A parent or legal guardian should submit reservations, purchases, waivers, or inquiries for a minor. Venue supervision rules apply to guests under 17.
Your choices
You may ask to access, correct, or delete eligible information, unsubscribe from marketing, or ask a privacy question by contacting customersupport@wulfspar.com. We may retain information required for transactions, security, or law.